FAQ
Frequently Asked Questions
Why do some items ship separately?
To offer a wider variety of premium products without overproducing inventory, many of our items are made to order and fulfilled by different production partners. If your order contains multiple products, they may arrive in separate packages and on different days.
Don’t worry—your entire order is on its way.
Why does shipping cost vary?
Shipping costs are calculated based on the items in your order, their size, weight, and where they’re being shipped from. Because some products are fulfilled by different production partners, shipping rates may vary from order to order.
We always strive to keep shipping as affordable as possible while ensuring your items arrive safely.
Why does Today Is My Favorite Day use made-to-order fulfillment?
Rather than mass-producing inventory that may go to waste, each item is created specifically for you after your order is placed.
This approach allows us to:
- Reduce waste and overproduction
- Offer a wider variety of products and designs
- Maintain high-quality standards
- Continuously introduce new collections
Thank you for supporting a more thoughtful and sustainable way to shop.
How long will my order take?
Most orders are produced within 2–5 business days before shipping.
Shipping times vary depending on your location, but most domestic orders arrive within 5–10 business days after production.
You’ll receive tracking information as soon as your order ships.
Do you accept returns or exchanges?
Because each item is made specifically for you, we cannot accept returns or exchanges for incorrect sizing or buyer’s remorse.
However, if your order arrives damaged, defective, or incorrect, please contact us within 30 days and we’ll make it right.
How do I choose the right size?
Every product includes a detailed sizing guide to help you find your best fit.
If you’re between sizes, we generally recommend sizing up for a more relaxed fit.
Where do you ship?
We currently ship throughout the United States, with plans to expand internationally in the future.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with tracking information so you can follow its journey to your doorstep.
Do you restock sold-out items?
Some collections become permanent staples, while others are released in limited quantities.
If you see something you love, we recommend ordering before it’s gone.
Does Today Is My Favorite Day give back?
Absolutely. 5% of all profits are donated to organizations that inspire hope, strengthen communities, and help make every day a little brighter—because everyone deserves the chance to make today their favorite day.
Giving back isn’t a campaign—it’s part of who we are.
How can I contact you?
Questions? We’d love to hear from you.
Reach out anytime through our Contact page or email us, and we’ll get back to you as soon as possible.
Is my payment information secure?
Yes. All payments are processed through trusted, encrypted payment providers. Your personal and payment information is never stored or shared by Today Is My Favorite Day.